Garth Cole, director of Global Product Marketing, Johnson Controls, says the company has adapted to electronic communications, fully embracing and utilizing all forms of e-communications to share information with employees all around the globe.

Description: Jeff Schuyler, president of Import Auto Supply in Yuma, Ariz., says proper pricing in a tough economy is essential for profitability. Schuyler discussed pricing at the APA Conference in San Antonio.

3M's Karla Anderson demonstrates application of 3M's Smooth Transition Tape, a new painting solution that helps eliminate hard paint lines from doors, fenders and quarter panel jambs, and cut down on extra work associated with the refinish process.

Auto aftermarket companies that want to win the market-share battle must invest heavily in the supply chain, according to Michael Cardone III, vice president of supply for Cardone Industries.

Tony Cristello knows there are ways for retailers, WDs, jobbers and the rest of the aftermarket to restake their claim to the industry, and pull it away from the OE dealers.