General Questions
What is 5min Media?
5min Media is the leading syndication platform for broadband instructional, knowledge and lifestyle videos. Our library includes tens of thousands of videos across 20 categories and over 140 sub-categories, which are professionally produced and brand-safe.
5min Media features content from some of the world’s largest media companies as well as the most innovative independent producers. Video recipes, yoga and fitness routines, tech tutorials, DIY projects for home and garden, health videos on specific conditions, beauty and fashion tips, video game walk-throughs and much, much more.
Distribution and monetization of these videos is our primary focus - our philosophy is to place Video Everywhere. We offer a one-stop solution for online video: providing a rich, segmented offering of tens of thousands of videos; empowering websites to integrate videos throughout their sites with just hours of work – for more information on our partnership programs and video products, click here.
What is 5min.com?
- 5min.com is where it all started – a website dedicated to showcasing the best of library, featuring over 200,000 lifestyle, entertainment and informative videos from the world’s leading media companies and independent producers. Here you can browse, view and share all the videos found in our library – we get hundreds of new videos daily.
What makes 5min.com different from other video platforms?
- While there are many video platforms and websites out there, 5min.com is meant primarily as a distribution tool for premium video, to be syndicated through the 5min Media network. With a focus on professionally-produced video licensed through content partnerships, we do not accept or feature the videos you’d typically find elsewhere – while we love to watch user-created virals, videos of cute pets doing weird things and wedding dances, 5min.com isn’t the place for these. We are focused on generating exposure and revenue for high-quality content, because that is the type of content we believe in. If you are a company or producer that creates such content, you are welcome to contact us and see what we can do for you.
How do I know if my content is a fit for 5min.com?
While 5min.com does not accept user-submitted videos, if you produce content that is engaging and valuable, you may consider partnering with us. We look for content with high production values, that complies with our editorial policies and is engaging to audiences. We do not accept videos featuring branded content, sponsorships, web referrals, spam, product placements or offensive materials. We do not accept slideshows or podcasts, or videos which infringe on the copyrights of others.
We do not work with "viral" video (i.e. one-offs), we do not accept videos that are primarily intended to market a product or service (unless you are a paying advertiser). We reserve the right to refuse or remove any content if it fails to match our mission. We maintain a strict editorial policy on these issues, and will not accept such content. In order to determine if the content you’re producing would be a fit for us, you are welcome to contact us along with some examples of the type of content you’re creating.
Do you have a copyright policy?
- We take copyright law extremely seriously. For this reason we adhere to a copyright policy compliant with the Digital Millenium Copyright Act.
Does 5min Media produce its own videos?
- 5min Media does not produce any video content. We believe that everyone should do what they excel at – content creators should continue to create valuable, quality content, while we continue to focus on what we’re good at, which is distribution. 5min Media provide services to companies and people who do create content.
Where does 5min Media distribute videos to?
- 5min Media operates a large-scale syndication network of over 800 partner sites, as well as many sites and blogs which embed our videos via the Smart Player or our easy-to-use widgets. However, not all content is distributed to our entire network – as some websites have stricter rules or specific standards on what type of content they feature on their pages, we respect their editorial vision and provide them with tools to filter through our library and choose exactly the type of content they’d like to receive. To learn more about how 5min Media’s syndication works, click here.
Do content owners get paid for their videos on 5min Media?
- We operate on a partnership basis, through which we license content and work with both content creators and site publishers on a rev-share model. To learn more about our partnership programs and see if your content or website qualify for revenue share, please click here.
Technical Questions
I just want to watch videos. Why should I sign up to 5min.com?
- While viewing and browsing videos is open to everyone, regardless of membership, as a registered member on 5min.com you can save your favorite videos, subscribe to specific content from different studios on 5min.com and get updates when your favorite creators upload new videos.
I want to register as a user on 5min.com. How do I sign up?
- Simply click on Join Now at the top of the 5min.com homepage and fill out our sign-up form. A validation email will be sent to the email address you provided, so be sure to enter a valid and correct email address. If you don't receive a validation email within 10 minutes, remember to check your junk mail folders, since it might be there. This would also be a good time to add 5min.com to your list of trusted senders, so that you don't miss out on any important updates. Once you've received the validation email, click on the link inside it and you're good to go.
I want to embed a 5min.com video on my website or blog. Is this allowed? Is it free to do so?
- We welcome you to embed our player on your website or blog – and yes, it’s free. All you need to do is copy or simple embed code onto your page.
What are the system requirements to watch videos on 5min.com?
Troubleshooting
HELP! I can’t view any videos on 5min. What’s up?
- 5min.com plays items in Flash format and requires that you have Flash Player 9.0.115 or higher installed on your computer. If you do not have a Flash Player, you can download Adobe Flash Player by clicking here.In case you do have a Flash Player installed, and are unable to view videos, this problem is most likely caused by an incompatibility of the Flash Player’s registry.
To resolve this problem: - Uninstall your Flash Player using Adobe’s Flash Player uninstaller, available by clicking here.
- Install the newest version of Flash Player.
You can download Adobe Flash Player by clicking here.If this problem persists, this could be due to certain system configurations on your computer. To rule this option out, you should first verify the following: - Make sure that your browser is defined to enable Java scripts and cookies.
- Scan your computer for viruses, adware, malware, spyware and other harmful programs that might be corrupting your computer.
- Verify you are not using a proxy server - If you are not sure, click here.
- Verify that your security programs are not blocking 5min.com - Access your Firewalls, Anti-viruses and other security programs and verify that 5min is on the list of “secure” programs.
- If you are working via an office network and trying to view videos, it’d be wise to verify with your system administrator that your office network is not blocking 5min.
- Lastly – you can contact us at support@5min.com at any time!
I can view videos on 5min, but I can’t hear a thing! Why?
- In order to make sure you are able to hear the sound accompanying most videos on 5min, please verify the following:
- Your volume bar on the 5min page is set to maximum.
- The mute button on the 5min page is set to off.
- Your speakers are turned on and connected properly.
- You can hear sound from your computer when using any other program – for example, the sound alerts from an instant messaging program or your current MP3 playlist.
I can hear sound, but no video is displayed!
- Certain computers will not display video unless they are in 24- or 32-bit color mode. If you are using Windows, right-click on your desktop and select 'Properties'. Then click the 'Settings' tab. A section near the lower-right corner is labeled 'Color Quality'. Select either 24-bit (high color) or 32-bit (true color) from the drop down menu. If you are using another operating system, please refer to the user help manual or online support.
I uploaded a video, but it’s not showing up in my account. Why?
When uploading videos to 5min.com, please be advised that it may take some time before you see your video published to your 5min.com studio. This is because we convert your video into several different renditions, extract thumbnails and optimize the metadata accompanying your video. Additionally, our editorial team reviews incoming content for quality vetting and rating purposes, as well as review and revision of your existing metadata.
If you can’t see your video as “Pending Approval” in your account, there may have been a technical problem with your upload, such as a connection throttle or a failed upload. We advise you to either upload again, or contact our support team. Please be advised that our system sends out automated notifications on the status of your content – this is in order to tackle any such problems and allow you to stay up-to-date on your videos’ status. Please make sure you’ve provided an accurate, valid email address for this purpose.
I’m trying to use one of your VideoSeed products on my website, but it doesn’t seem to be showing up. What do I do?
- For any technical questions regarding integration or use of any of our video products, please contact support@5min.com