Tanya: Thanks for that. So, I just like to welcome you to our next speaker for the last series of procurement issues. And just a little introduction about our speaker today. He is currently in Bronx Coachability, an executive and a coach in practice which relates in human communication issues. This possibly includes 25 years in the regulars and in managements, 15 years as a manager in a telecommunication sector and he is also paid as an actor on TV and stage including Warner and others. Sam’s coaching is about increasing productivity by helping individual executives to enforce responsibilities for their performance. So, this includes how to tackle those conversations that we all read. So, this lesson for today is presentation using dialogue skills to achieve high performance. So, please let us give a warm welcome to Sam Galea
Sam: Thank you Tanya. I wonder if we have anybody here tonight who is maybe old enough to remember, if you have heard about my regular background, anybody old enough that may remember the name Jeff Dave? There is one, two, three, right, but I always want to one want to commence the public viewer the same way Jeff Dave commence in his radio shows back there in the fifties, when he would leap onto the stage and say, “Hi ho everybody!” and you answer back, “Hi ho!” So, Hi ho everybody!
Audience: “Hi ho!”
Sam: Very good! Well, that makes us relaxed a bit and get into the mood because we will have a little bit of fun today, as well as finding out about skills to achieve high performance. Now, the healing voice is a wonderful communication’s instrument, probably the original communications medium and one that I believe is not used enough in the workplace today. Human voice conversation, language skills are something that are being thrown out of bit by a whole range of things, technology included. But the presentation today is about more than just the voice or conversation wherein any in conversation, you aren’t necessarily trying to achieve any purpose with it.
When we are having a dialogue on the other hand, a dialogue has an intended impact. It is specifically about personal and collective learning. It is an exchange of ideas, of opinions, of information, of experiences, assumptions on a particular issue. So, in having a dialogue, you are expecting a result. How many people here in a workplace situation had wanted to have a conversation about something, possibly a conversation lately that hasn’t been able to acquire to get there? It is still some way back there or something, I’m just interested in the show, is there anybody holding a conversation at the back of their mind at the moment that they’re dreaming in having with someone? Well, there are three or four people here who have put their hands up. Now, likely in the workplace this happens a lot. It happens in personal life too.
A friend of mine the other day told me a story about he and his wife. They weren’t communicating very well and in fact they hadn’t spoken at all for the previous 24 hours. And on this particular occasion, it was very important to admit these time to sleep because of the couple of things, one he had an early plane to catch. He had to get up at 4:30 for a business conference in the state to catch a flight and secondly, who was a very sound sleeping. So, this guy may known to sleep through alarm clocks regularly. So, here they are and not speaking on these words of silence between get on for two or three days and it is bed time, he is in the bathroom. How can he ask to wake him up and never slept through the alarm clock? He got an idea, he wrote a note, “Could you please wake me at 4:30. I have an important flight.” Put it on the pilow, turned around and went to sleep. Next morning, he wakes up, it’s 8AM. Furiously, he starts the stove of the kitchen, he get a piece of his mind but he noticed that on his bedside table there is a note in her handwriting and that says, “Please, get up it’s 4:30!”
Now, that is a personal story but this happens in the workplace, a lot as well. I mean there are communication gaps and silences of that sort
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