Christy Burton: All right, shall we go to Clifford Haynes.
Robbie Ferguson: Hey Clifford.
Christy Burton: I just bought a 1.5 TB hard drive.
Robbie Ferguson: Terabyte?
Christy Burton: Terabyte.
Robbie Ferguson: That’s like 1500 Gigabytes. It’s a big hard drive.
Christy Burton: I also modified the BIOS to recognize the installation. When I open my computer, the hard drive does not show up, however, it does show that it is installed when I open System Properties. How do I get the hard drive recognized so that I can format it and use it? The drive is a SATA drive as is the C drive. What am I missing doing?
Robbie Ferguson: Okay, running Windows XP Service Pack 3. What I would think is happening here is that your drive doesn’t have a created partition. So I'm guessing that it’s a new drive and you’ve never formatted it, you’ve never set it up to actually have a drive letter association. What we can do, I've just brought up—this is the only thing I can do, I've got my backstage pass computer here, it’s got Windows XP on it so I will go—just go up to My Computer and right click on My Computer, your layout may be a little bit different but—or even on your desktop. Wherever you’ve got My Computer, right click on it and go manage, that’s going to bring you up into a cool little window that is allowing you to manage your Windows XP system. One of the options down here—this is also just for the—for the record this is also where you can find like your event viewer. So if you ever have a system crash and you want to look at what caused that event, you can find out just by going here and you’ll be able to see the crash codes and things like that.
But under storage you’ll see Disc Management, and under Disk Management, you’ve got a list of all the hard drives that are in your system. You’ll see them up here, so you should see your new hard drive up here but it probably doesn’t have a drive letter association. So where my drive here has a C:, your drive is just going to have nothing there, it’s just going to be blank. So, you would highlight that drive and it’s going to say that there is no—maybe it’s not NTFS, maybe it’s not been formatted. So you want to right click on it and follow the instructions there, you want to create a new partition. In your case if it’s already been formatted, see format is an option there too, you may need to add a drive letter, that’s possible too, just by using that option there, change drive letter and path, so you might need to assign drive letter, but again it has to have a partition on it. It’s got to have a—you’ve got to have it formatted as well.
So the drive is being detected, so that’s no problem, it’s just that it’s not actually being connected to your system in a way that you can see it.
Transcription by:
Scribe4you Transcription Services