Male Speaker: The first thing you want to do on a motorcycle loss is make sure you document all parts of the damage. In motorcycles, unlike vehicles, many of the parts once they're damaged they cannot repaired they have to be replaced so we need to very accurate on our photography and documenting what's damaged. So let's go ahead and show you how this is done.
Now the first thing I like to do in a motorcycle is I wanted to verify the VIN number. The VIN number right in here on the fork area, you come in right there, is located right along the forks in that area. So I snap a photograph of that and you want to get a photograph of the mileage. And the mileage is just right in here in this dash area, snap for the mileage.
So we got the VIN, we got the mileage and we have any other information you feel is important, go ahead and document. Now what we want to do is still take all four quarters of the motorcycle like such, snap one here, take another from this side and then we want to take one from each side of the front and there.
Okay, once we've taken all four sides, document the VIN and the mileage, we want to snap one on the license plate like such. Okay now what we're going to do is we're going to document the area of damage. In this loss for example, it's reported that the muffler was scratched along with the side right here. As you can see there's a damage here, a little damage here but what you need to realize when the motorcycle is in an accident, many times the person riding the motorcycle have an initial area of impact and then the vehicle or the motorcycle as I should say would tilt and fall and hit another side.
So when you talk into the adjuster or if you're speaking to the owner itself, kind of get an idea how the accident happened because you can see what the primary impact was and then the secondary impact, in this situation it looks purely like a side swipe. So we'll go ahead and photograph these sides and take excellent photographs.
Now the thing about motorcycles, sometimes the part are not in the database so its ex-is a great idea that actually look at the part and see if you can read the part numbers of the actual part and if you can document those, and that will assist you when you're writing your estimate.
Once you're done taking photographs of the motorcycle itself, the helmet or any accessories, if the owner is available it's to really get idea to ask them if there's any accessories or additional upgrades they have to the motorcycle which will increase the value. This is especially important if it be comes to a loss. These saddlebags, the seats, the handlebars, there could be a GPS system; there could be numerous add-ons which could add value to the motorcycle that are accustomed.
When asking for this is a great idea to get receipt as well, you need to ask the owner if they have any receipts which will help you to support your documentation when you're writing in your estimate or settling any total losses.
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