Jumbled Microsoft Word DOC Files
Carrie Webb: Is it an encrypted file when you pull up a document or something that somewhat had sent you or whether it’s a link and an attachment of an email and it comes up with letters and numbers all jumbled up is that encryption or is that just something else that I I’ve wrote.
Robbie Ferguson: Usually that would mean that you don’t have the proper program to open up file like you think it might be a doc file or something? That’s an example so in that case let’s say you’ve got Microsoft Office 2007 and then somebody sends you a file from Microsoft Office XP so they’ve created it in Word XP Version and then they’ve saved it so it’s still a dot doc file. It’s a document file from Microsoft Word but your program doesn’t know how to interpret the data because there is a newer version that is coming from.
So in that in case you can either upgrade your software or you can install something like open office which will probably be more compatible with the newer files than something is old as office ’97.
Carrie Webb: And then you can convert the file that you received?
Robbie Ferguson: You can convert it to a different format if you want or you can just play back to the person and say hey I’m using this really good software and I need a new version and then there’s also the if you don’t have Microsoft Office or open Office installed in your Windows computer it’s going to try to open it in Word pad if it’s a doc file. Then you’re going to see all these gibberish because it doesn’t know how to open a doc file you don’t know what is in the extensions by default.
Carrie Webb: Okay I think that’s what happened to me but make sense.
Robbie Ferguson: Yeah you can have people if you — That is what it is.
Carrie Webb: It is.
Robbie Ferguson: Open office is great because it’s free and it will allow you to at least open most of those files as well.
Carrie Webb: Okay.
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