Jonathan D’Agostino: So let me ask you a question, what is relocation mean to you either way.
Dana Walker: Relocation.
Starr Koplow: It’s usually a couple or a single person, family moving from one state to another.
Jonathan D’Agostino: It’s always state to state. It’s not one side of town to you because—
Starr Koplow: That’s wouldn’t be consider relocation.
Jonathan D’Agostino: No.
Starr Koplow: It’s just moving.
Jonathan D’Agostino: Yeah.
Starr Koplow: I mean, I have a partner who is unfortunately can’t be here today. And we are certified in relocation. We went through extensive testing and classes to get this certification.
Jonathan D’Agostino: Just to understand.
Starr Koplow: To understand what you really need to do and be able to do to help them relocate. Lots of times and it’s not an insult to you. Trust me. I don’t mean you personally.
Dana Walker: Yes.
Starr Koplow: But we get a call from an agent that once we relocate someone to our pad.
Jonathan D’Agostino: Were you out of New Jersey?
Starr Koplow: Karen and I both are specialized in Middlesex mammoth and part of Ocean country. And the mistake that other agents make is they don’t send their client to someone who is really qualified to know those particular areas.
Dana Walker: Right.
Starr Koplow: I mean there’s a lot in relocation you have to tell them I’m out to schools. Can transportation they need. What their needs are, if there’s a special needs that they have to have. I mean these are all very important to give them before they decide on a particular area where they want to move.
Jonathan D’Agostino: Let me ask you a question. Dana, you’ve got involved in helping your parents relocate.
Dana Walker: Yes.
Jonathan D’Agostino: Out down to.
Dana Walker: Yes, to Georgia.
Jonathan D’Agostino: So and you know there in a different stage in life, so what did you have to do to help them find a community or a house in the neighborhood that’s going to fit their needs?
Dana Walker: Well, the company that I was with previously. We had a network of other agents, so I really spoke with a few brokers and that with the right agent who could really show us based on our needs that they wanted. They wanted the gold community. They don’t want to be necessarily you know of middle age lots almost senior citizens. Sorry mom and dad but they are seniors. However—
Jonathan D’Agostino: Oh, should we take that, why can’t we just speak?
Dana Walker: Why can’t we say it? But you’re not allowed to use some of those words.
Starr Koplow: But you are not allowed to use some of those words.
Dana Walker: Yeah, are they?
Starr Koplow: You could be fined.
Jonathan D’Agostino: Are there questions that you can’t asked?
Starr Koplow: Yeah, there are many questions that you’re not.
Dana Walker: Oh, yeah.
Jonathan D’Agostino: And then somebody let’s say who is in their let’s say 60s.
Starr Koplow: Yes.
Jonathan D’Agostino: And they are looking for a community. Now they just said, “We’re looking for a community.” Can you talk about—you know you’re trying to find out. Is it a senior community an adult community?
Starr Koplow: It depends upon the state. There are enormous. There are certain words that are not allowed to be used.
Jonathan D’Agostino: Give me a word that you can’t use it.
Starr Koplow: Sometimes you can’t use the word senior.
Dana Walker: Right.
Starr Koplow: You have to use an active adult community.
Dana Walker: Active adult.
Starr Koplow: You can’t say senior because it’s not allowed. You can be sued for that.
Jonathan D’Agostino: Really?
Starr Koplow: Yes.
Dana Walker: Yeah. People are they are very touchy.
Jonathan D’Agostino: Yeah, we can’t use the term senior citizens.
Dana Walker: We can’t use it.
Jonathan D’Agostino: Openly in business.
Starr Koplow: But we can advertise senior citizen. We can even say like great neighborhood anymore which is not there are certain words. There’s a whole least that we’ve been at least in your dressing.
Dana Walker: Right.
Starr Koplow: That we’ve got.
Dana Walker: It’s in here.
Jonathan D’Agostino: I would imagine. I relocated. I’ve been spending 30 years in Instant Island. I relocated. I’ve got to cross the bridge and I moved to New Jersey though I still practice in New York. I live in New Jersey, so what we did is 10 years ago you know all concerns were the school system. That was the number one concern for us. I know nothing about school systems. Thank God my wife did and I’m just wondering whether there are limitations and what you can discuss with.
Starr Koplow: On school system, absolutely.
Dana Walker: Yes.
Starr Koplow: You can’t ever say. You really can’t say that it’s a great school system or it’s a bad school system. What we do is I get the school report and I forward it to them.
Jonathan D’Agostino: You can do that?
Dana Walker: Yes.
Starr Koplow: Oh yes. It’s the actual ways.
Jonathan D’Agostino: Did they transfer that? I made you volunteer that information?
Starr Koplow: I volunteered lots of information.
Dana Walker: Yes.
Jonathan D’Agostino: How about you?
Dana Walker: I do the same as well. I refer them to the website and then in the links.
Jonathan D’Agostino: You can do that?
Dana Walker: Because we can even now instant own our multiple listing price maybe years or ago we were able to put down which schools was own for say if you live in town and then we put PS72. All those schools were allowed to do that, but as of the year ago we can’t put that information on it at all because a lot of family will get directed. They were.
Jonathan D’Agostino: What’s their concern?
Dana Walker: Their concern was that there are a lot of people who were or I guess agents who are not being choose full and telling that person that they had a—because zoning can change within their block. You could be going to a good school versus a school that really doesn’t have a lot of resources for the children.
Jonathan D’Agostino: Okay, so you say, good we’re talking about resources. We’re talking about reputation.
Dana Walker: Yes. Reputation, test scores I mean that’s predominantly. When I’m looking for my children I’m looking at test scores.
Jonathan D’Agostino: Right.
Dana Walker: And I’m looking at the type of —I look into the school violent history you know everything.
Starr Koplow: Say now in New Jersey on our listing. We list what we have which it’s very different. You know, if you live in Cold Snick or you live in Homedale. Those are the schools that you go and try.
Dana Walker: Right.
Starr Koplow: It’s an elementary school, a middle school and a high school. And really in the free whole regional school system you have choices but in Homedale we don’t. I can come back inn Homedale because we live there.
Dana Walker: Right.
Starr Koplow: We have one school that goes from kindergarten to third grade. Then we have another school that goes from third to six.
Jonathan D’Agostino: Is it a public school?
Starr Koplow: —pre-school.
Jonathan D’Agostino: What if somebody talk to you as in you like the private school?
Starr Koplow: I send them information of the private schools that are available.
Jonathan D’Agostino: What if they ask you, you know we’re thinking you’re sending our child to private school. What do you think about the public schools?
Starr Koplow: I don’t give my opinion. I send them the facts that I’ve got. I can’t choose for them.
Jonathan D’Agostino: Right.
Starr Koplow: Just like I can’t choose the price of the house for them or I can’t choose the town they want to live in, but I give them all the different options that are available and they have to make the decision. I speak about it if they ask me a question.
Jonathan D’Agostino: Right.
Starr Koplow: And I can answer it, but I have to be very careful. There’s a line that you can’t cross.
Dana Walker: Yes.
Jonathan D’Agostino: We came to Instant Island in 1966, and we came from Brooklyn, my family. And so many families have if they come from Brooklyn. Do they still have flow from Brooklyn of Queens to Instant Island then moving through to Jersey.
Starr Koplow: No. It’s changing a little. It used to be Brooklyn’s Instant Island, New Jersey. A lot of Brooklyn people are switching and jumping right on Instant Island right now.
Jonathan D’Agostino: Now you’re dealing with the ones you’re catching those that are not jumping over.
Starr Koplow: Right.
Jonathan D’Agostino: And they are now looking for a new life in Instant Island, and are you still seeing that?
Dana Walker: Yes, I still see it. Not as much in quite of few people from Queens.
Jonathan D’Agostino: Really?
Dana Walker: Is what?
Jonathan D’Agostino: I was born in Queens.
Starr Koplow: Really?
Dana Walker: Yeah. Queens, they are attending to, the prices are much cheaper in Instant Island compared to Queens and also Brooklyn, so.
Jonathan D’Agostino: What you find what that they are looking for in Instant Island?
Dana Walker: They are looking for a yard. They are looking for a decent size yard.
Jonathan D’Agostino: Or the backyard?
Dana Walker: They are looking for at least three bedrooms definitely two bathrooms, two and half bathrooms.
Jonathan D’Agostino: It’s funny.
Dana Walker: Nothing outrageous but they just want a good quality home with a yard that they can do something entertaining.
Jonathan D’Agostino: And then you go from Instant Island if you had that yard for 10 or 20 years 25, 30 years and then you go looking and then you go looking to Jersey and you’re looking for an acre. It’s just very different. And I think that I feel like my move to New Jersey was comfortable to my parents moved to Instant Island when I was two years old.
Dana Walker: Right.
Jonathan D’Agostino: They were looking for that yard. We have the front yard. We have the backyard.
Dana Walker: Right.
Jonathan D’Agostino: It was a very, very small but as a child I’ve never feel like I you know I feel like I grow up with the front yard and the backyard. And small circle of above ground pulling.
Dana Walker: Right.
Jonathan D’Agostino: And we have then the greatest house then.
Starr Koplow: But I now consider that relocation.
Jonathan D’Agostino: It is just some—.
Starr Koplow: I don’t consider to borrow.
Jonathan D’Agostino: It has to be just the state lines—s
Starr Koplow: I’m talking relocation mainly coming from Dinsdale.
Dana Walker: Right.
Starr Koplow: Coming to the North coming from California.
Jonathan D’Agostino: Where is that?
Starr Koplow: In the mid West. That’s really relocation because people that live in Brooklyn, people who live in Stanton usually have friends in New Jersey. And they know about New Jersey. It’s not really relocating.
Dana Walker: Right.
Starr Koplow: Which we meant relocating, someone who has been working in California and living there, and their company now has told them may have to go home to New Jersey to work. They usually used a major company.
Jonathan D’Agostino: So they have no clue.
Starr Koplow: They really have no clue.
Jonathan D’Agostino: Well, today you can do your research on the internet then you get a sense of what is right.
Starr Koplow: Everybody is taught. They searched. But if the company is relocating you, let’s say from L.A. to Ramsen wherever might be.
Jonathan D’Agostino: Marlboro, how is that?
Starr Koplow: Marlboro, they know nothing about it.
Dana Walker: Right.
Starr Koplow: So if I’m the agent that they have, the company has chosen. I have to educate these people.
Dana Walker: Right.
Starr Koplow: I have to tell them about and I have to be careful how I tell them about it. So I have to give them a lot of information that’s out there on the web and websites to go to.
Dana Walker: Right.
Starr Koplow: And to read about and then of course they’ll call and ask you questions and you can only answer to certain spot. You can’t cross that line.
Dana Walker: Right.
Jonathan D’Agostino: Even if you find it and I’m begging these people put so much faith in what you tell them.
Starr Koplow: Yes, absolutely.
Dana Walker: And you have to have to have one right?
Jonathan D’Agostino: Once you earn their trust you get really there their contact.
Starr Koplow: You do their globe.
Jonathan D’Agostino: You’ve got to provide all the information and direction and resources.
Starr Koplow: And you’ll the one who is holding that whole thing together for them. You have to be 100% honest with them.
Jonathan D’Agostino: What about the ones that you just find no more than you. They’ve done you research.
Starr Koplow: They think they know more than you.
Jonathan D’Agostino: Well, they know more than you—
Starr Koplow: The buyers.
Dana Walker: Okay.
Jonathan D’Agostino: The buyers.
Starr Koplow: You have to talk to them and you have to—
Jonathan D’Agostino: Do you ever just serve your ties and say.
Starr Koplow: I’ve severed my ties.
Jonathan D’Agostino: “You don’t need me I can’t help you.”
Starr Koplow: Yes.
Jonathan D’Agostino: How about you?
Dana Walker: I haven’t really encountered that. A lot of people just been very you know like, “What do I do next? What do we next?” Lot of first time buyers, so instead you’re guiding them basically step. They step along the way.
Jonathan D’Agostino: So you have been lucky.
Dana Walker: Yeah, I have and had too.
Starr Koplow: I’ve had to some people.
Dana Walker: There’s been few.
Starr Koplow: Not many.
Jonathan D’Agostino: Right.
Dana Walker: The departments or something I’ll do residential or I’m like you know I can’t.
Jonathan D’Agostino: It can’t help you.
Dana Walker: It can’t.
Jonathan D’Agostino: I’m not going to make you happy or find what you’re looking for.
Dana Walker: Absolutely, something you have to look for.
Jonathan D’Agostino: The buyers are looking for sometimes it’s just unreasonable.
Dana Walker: Yes.
Jonathan D’Agostino: They are looking for something that doesn’t exist.
Starr Koplow: And I’m realistic.
Jonathan D’Agostino: I’m realistic.
Starr Koplow: I’m realistic about what they can afford and what they want.
Dana Walker: Right.
Starr Koplow: And especially somebody that coming form Down South.
Dana Walker: Right.
Starr Koplow: Down South you can get these magnificent home for let say with Carolina.
Dana Walker: Right.
Starr Koplow: For three until $50,000.00. You get five bedrooms, three bathrooms, four bathrooms, big piece of property and in ground pool. And you’re coming up here to New Jersey you are not getting —
Dana Walker: You cannot get a condo. No actually.
Starr Koplow: You’ve got to tripe that amount of money to get that.
Jonathan D’Agostino: It’s a good awakening.
Starr Koplow: It’s a big rude awakening and they don’t understand that. They can’t get it.
Jonathan D’Agostino: What about their taxes? I mean what kind of taxes?
Starr Koplow: The taxes are—
Jonathan D’Agostino: I lived in New Jersey. It’s a major concern.
Starr Koplow: Yes, because every town they must have that reevaluation on their taxes.
Jonathan D’Agostino: Then reassess all the property.
Dana Walker: Are they going up?
Starr Koplow: They are going up. There’s a few houses that went down a little but nothing made sure.
Jonathan D’Agostino: You know what, if you were number concern is the school system.
Starr Koplow: That’s what you’re paying for.
Jonathan D’Agostino: You’re paying for the school system.
Dana Walker: Right.
Jonathan D’Agostino: And so now if you’re moving to New Jersey and your children are growing somebody comes to you. Now let’s say you have somebody who has been a good client of yours and they are looking to relocate to New Jersey.
Dana Walker: Right.
Jonathan D’Agostino: You can put and in touch with somebody else.
Starr Koplow: Absolutely.
Jonathan D’Agostino: Okay.
Starr Koplow: And they will start.
Dana Walker: But we have to start.
Jonathan D’Agostino: And so we lost the ship.
Starr Koplow: Absolutely, I would be sending to you in on Instant Island.
Dana Walker: Yeah.
Starr Koplow: We have to have that address between to realize that we both felt of how it went.
Jonathan D’Agostino: It’s already there.
Starr Koplow: And you had someone.
Jonathan D’Agostino: I can tell the bonds is for me.
Starr Koplow: Yeah, okay. Now it’s really important to have that. You have to be able to pick for phone up and trust the other agent.
Jonathan D’Agostino: You know why?
Starr Koplow: Be honest with her.
Jonathan D’Agostino: Because the client trusts you.
Starr Koplow: Yes.
Dana Walker: Yes.
Jonathan D’Agostino: So you’re entrusting your client with somebody else.
Starr Koplow: With someone else.
Dana Walker: Andyou have to know who your guest.
Starr Koplow: Giving that client to a guest.
Jonathan D’Agostino: That’s one of the reasons why over the years my firms expanded into other areas because we get close to people who needed a will or we were drafting bills but we were referring or those be recommending other attorneys. And then we were finding that our clients work in the same service.
Starr Koplow: Right.
Dana Walker: Right.
Jonathan D’Agostino: Or calls were being returned of they were being overcharge. And you know this is a ridiculous. They are already our clients. They already trust us. We really have a good relationship. Let’s just provide that additional service so over the years that led us to corporate of it. What other concerns that people have when they are relocating? So we talked about school system. We talked. Let’s go to your parents for a second because they are seniors.
Dana Walker: Okay.
Jonathan D’Agostino: Hold on to that senior there.
Starr Koplow: They are the active adults.
Dana Walker: They are active adults.
Jonathan D’Agostino: I’m going to forget that. Active adults, so I mean active adults coming to Instant Island.
Dana Walker: Yeah.
Jonathan D’Agostino: Are there adult community? Is that what it is, an adult community?
Dana Walker: Well this one is an adult community. They didn’t want specifically an adult community for the simple fact that when you have grandchildren they can only stay but for a week.
Jonathan D’Agostino: Really?
Dana Walker: When you have that family—
Starr Koplow: Are you sure about that and not in New Jersey.
Dana Walker: The adult, I feel are the ones that we have to look into.
Jonathan D’Agostino: Really?
Dana Walker: It will only allow you to have visitors and have children therefore, I think maybe was two weeks was the longest that they want them for the whole summer so they choose not to get into a full adult, active adult community. And they didn’t need assisted living. It depends on you know the needs.
Jonathan D’Agostino: The needs and the big difference in New Jersey the adult community to get a tax break, right?
Starr Koplow: For active adult community is yes. You know I’m paying fully into the school system.
Dana Walker: Right.
Starr Koplow: But you bet there are limitations. You can’t have anyone living in your homes that’s under the age of 19. You can’t use the school system. If you have a child that’s 19 and in college, he can’t live in an active adult community and your child can’t live there because you’re not using out the schools. As far as I know there’s no restrictions on your grandchildren and they able to spend the entire summer.
Dana Walker: Yes.
Starr Koplow: They are
Dana Walker: I was surprised.
Starr Koplow: We’ll look into that but I’ve never heard in that New Jersey anyway.
Jonathan D’Agostino: I wonder what it’s like in other states just remember done selling in New Jersey?
Starr Koplow: I don’t know and I’m going to come on that.
Dana Walker: Yeah something we look right into, right? Yeah it’s definitely was a shocker. And you totally turn them off from those sites of communities but the community is over I think it’s over 9,000, 10,000 acres, beautiful.
Jonathan D’Agostino: Wow!
Dana Walker: It’s like they rated number one for like the last two years.
Jonathan D’Agostino: Are there a lot of those communities there?
Dana Walker: There are quite a few, yeah.
Jonathan D’Agostino: Because I saw the spring up. I mean you know baby boomers are moving on now. And then when we do the 60s.
Starr Koplow: The want to downsize.
Dana Walker: Yes.
Starr Koplow: And they want to go a warmer climate.
Dana Walker: Emptiness, yeah.
Jonathan D’Agostino: The older baby boomers are now in their early 60s.
Dana Walker: Right
Starr Koplow: But you know I know someone who did that in Florida.
Jonathan D’Agostino: Did what?
Starr Koplow: And she didn’t go into an active adult community.
Dana Walker: Right.
Starr Koplow: Only because she felt that they were all people.
Jonathan D’Agostino: She was in denial or?
Starr Koplow: She was in denial, very much in denial. And she moved into a community that had all the amenities that the active adult community had, and she made a very horrible mistake because when neighbors are all around here. They have small children and here she is without grandchildren that come and visit occasionally. And it’s very difficult, what she be able to make friends.
Dana Walker: Right.
Starr Koplow: Now they are nice in their neighbors and they say hello to each other, but what is she being in the age of 60.
Dana Walker: Right.
Starr Koplow: Doing with the 35 year old girl who lives next door with the two year old.
Dana Walker: Right.
Starr Koplow: So she did make a mistake and now what’s happening in Florida is you can’t sell anything, so she can’t make.
Dana Walker: Right.
Jonathan D’Agostino: This is in Instant Island too.
Dana Walker: Yeah.
Starr Koplow: In Instant Island is terrible. I heard that it’s very staggering. We have it happen in New Jersey right then.
Dana Walker: Oh, good.
Starr Koplow: But not in a high price now and our lower and middle price.
Jonathan D’Agostino: Although what it is?
Starr Koplow: Because people can afford paying $500,000.00.
Jonathan D’Agostino: I mean I guess going back to what you said also if people are jumping over in Instant Island.
Starr Koplow: Economically, yeah they are jumping.
Jonathan D’Agostino: Jumping to New Jersey that would make sense.
Dana Walker: And a lot of times that in the Instant Island moved Instant Islanders were moving to New Jersey we’ll say okay we might have our kids in private school right now in Instant Island and when we go to New Jersey we won’t have to worry about the private.
Jonathan D’Agostino: Right.
Dana Walker: Not need you save that money. You pay more taxes.
Jonathan D’Agostino: You’re paying more taxes. And I talked to a lot of people clients, friends.
Dana Walker: It tends to balance I would definitely consider.
Jonathan D’Agostino: Really? Yeah I made to make sense. I talked to a lot of friends. We’ve talked about why to buy homes instead on when the time is right. When their children are of school age you know they’ve got that toddler now, your two year old. You have to wait for a couple of years, but it’s definitely.
Dana Walker: Right.
Jonathan D’Agostino: You know in the works.
Starr Koplow: We have a lot more instant on. I mean I live in Stanton Island for a long time, but when we moved to New Jersey and you have that logic piece of land.
Dana Walker: Right.
Starr Koplow: There’s a lot of community activity over there set to around popping one of football and baseball and soccer.
Dana Walker: Okay, yeah.
Jonathan D’Agostino: Okay, hold on. Time out.
Starr Koplow: Cheer leading.
Jonathan D’Agostino: I’m going to take the other side now because I grew up in Instant Island as a kid where everybody, the neighborhood was out on our front steps, and when you want it to get together with the kid. You walk outside and there’s Johnny and there’s Allen and there’s Peter and let’s just get stick ballgame together or scope to school yard and play. Now people have much properties.
Starr Koplow: Yes.
Jonathan D’Agostino: People in the backyards. We go to my neighborhood. You will think it’s a ghost town. There’s only sitting up front. We now have a thing called play dates.
Dana Walker: Yes, everything is so Stanton Island.
Jonathan D’Agostino: Stanton Island, play dates?
Dana Walker: Yes, we still have the play dates.
Jonathan D’Agostino: It is the worst expression ever created. In fact, that you have to take your child.
Dana Walker: Take away and you have a date.
Jonathan D’Agostino: You have to make a date. And I have a sever year old and my oldest is about 12.
Dana Walker: Mine is seven.
Jonathan D’Agostino: Okay, so I have to literally my daughter as she comes to me aand says, “Can you make a date? Can you make a play date for me?” And I have to go down and list all her friends and call Mrs. Johnson and say, “Is Stephanie available to have a play date today?” And I’ll tell you what’s worst, is after they had their play date and they get a lawn grid and they have a fantastic time, the next day it’s Jessica wants to play again with Stephanie. It’s kind of weird to make that call if they had their date.
Dana Walker: Right.
Jonathan D’Agostino: The same kids everyday, the same thing.
Dana Walker: But it’s different today. You know I think even in Stanton most parents are not allowed and the kids to go outside of the house’s lawn. It’s too much a danger where these things there are—
Jonathan D’Agostino: It show but I think that goes with the changes in time everybody is so sheltered now.
Dana Walker: Yes.
Starr Koplow: And in New Jersey I play my kids could —five minutes in my shoes.
Jonathan D’Agostino: I leaved it on my bicycle from age eight till you know I lived on my bicycle. We rode to the park. We rode to the bird cage. At ten years old I’ve got into bus and went to the mall with my friends. Were playing the game room.
Starr Koplow: And for now you have to be afraid.
Jonathan D’Agostino: You’ve got to watch when you cross the street.
Starr Koplow: Now you’re afraid who is sitting in that car, watching the school bus and who is getting over? I mean this other—the world different world.
Dana Walker: Yeah, it’s a whole different.
Starr Koplow: The whole different world.
Jonathan D’Agostino: So I think that you know what?
Starr Koplow: The play date in New Jersey I want to just finish with that.
Jonathan D’Agostino: Go ahead.
Starr Koplow: We just be of course you need to make the play date because the children are so involved in so many activities that they are there in many hours in a day for them. I mean who is going to soccer practice. Who is going?
Dana Walker: All in the summer.
Jonathan D’Agostino: The kids in Instant Island they are going to dance class, soccer, baseball. They did literally, I mean it’s all the same thing but I do think that it’s the larger land and there are places look. There are something to be said about having your own piece of land. It’s an American dream.
Starr Koplow: Yes.
Dana Walker: Absolutely.
Jonathan D’Agostino: You have your own piece of land. You raise your family. The whole thing and you know but I think you lost something. There’s always going to be balance. There’s a question, what do you want?
Starr Koplow: That’s it.
Jonathan D’Agostino: What are you looking for?
Dana Walker: Right.
Starr Koplow: Well, that’s the first question you want to ask to someone. That’s relocating. You have to ask, what is it that you want? Not only the house, what kind of neighborhood. Do you need to be near the park way. Do you go travel to work by bus, do you need a train, what do you looking for your children, are your children involved in sports. I mean you have to go. There’s a list that you go through before you zero in on sending them that lists of houses that are available and their prices. You need to know that too.
Jonathan D’Agostino: Have you ever hear from you clients after they purchased the house if they moved in?
Starr Koplow: Yes, I get one for letters.
Jonathan D’Agostino: Yeah, do you get letters also?
Dana Walker: Yes, I’ve seen Christmas cards. I’m always in contact with them and then the business just tends to generate.
Jonathan D’Agostino: Do you ever see a common mistake? Ever see like they bought the house that you know that they shouldn’t have purchased and they went ahead anyway or?
Starr Koplow: Oh they have told you that is on that.
Jonathan D’Agostino: Do you see a common mistake that people make when they are looking for a house?
Starr Koplow: Yeah, the biggest mistake I’d say that when I say is that they expect a lot for more for their money than they go really actually debt.
Jonathan D’Agostino: When they hear that it’s a buyer’s market. They can quantifies.
Starr Koplow: For example if I show them a house, it happens recently I showed the house $800,000.00 and I mean I and not allowed to them tell that I know because it would have happened that it would have been one of my own listings.
Dana Walker: Right.
Starr Koplow: And I know what the bottom number is.
Dana Walker: Okay.
Starr Koplow: But that’s my today and not for mine to know and not for them.
Dana Walker: Right.
Starr Koplow: And in that point if they’re going to make an offer I have to have a partner so she steps in and represents them. When my broker said, you can’t represent the family itself. It’s not fair your duty is to you know you have listing agent it’s to the listing, the seller.
Dana Walker: Right, yeah.
Starr Koplow: And my broker stepped down. And their offer was $600,000.00. I mean.
Jonathan D’Agostino: Which an insult.
Starr Koplow: Absolutely an insult.
Jonathan D’Agostino: Have you had a duty to do that?
Starr Koplow: Yes, I do tell if I’m with the buyer and they want to make a ridiculous offer I do tell them you know you’re going to insult the seller.
Jonathan D’Agostino: But you have the duty to convey it?
Starr Koplow: To the buyer.
Jonathan D’Agostino: To the buyer.
Starr Koplow: And you’ve got—
Dana Walker: To the seller, yes. To the seller you have to convey it.
Starr Koplow: If I’m representing both.
Dana Walker: No, if you’re representing just the seller.
Jonathan D’Agostino: And you represent the seller.
Starr Koplow: And somebody else comes in with me. I try to tell them now what I try to tell them is, don’t get insulted. This is the market. This is what the newspaper telling them to do.
Dana Walker: Right.
Starr Koplow: We need to be able to negotiate this.
Dana Walker: Yes.
Starr Koplow: Obviously I don’t know if we ever going to get to the number that we want. We need to try too.
Dana Walker: Right.
Starr Koplow: And if you’re insulting and you’re angry it’s not going to be get there. We’re not ever going to have a line of communication. So we try.
Jonathan D’Agostino: Best, one piece of advice you can give to somebody looking to be relocate, start with you.
Dana Walker: Just really finalize what types of, what you’re needs are whether you’re down sizing if you want.
Jonathan D’Agostino: Know what you’re looking for.
Dana Walker: You’re getting older. You might want to be on one level. You know really just kind of decide what it is that you want in terms of space.
Jonathan D’Agostino: Know what you want. Know what you need before you start your search.
Dana Walker: Yes.
Starr Koplow: I think my most important thing is to have complete trust in the realtor that’s going to be housing with the code and make sure it has to fit.
Dana Walker: Right, yeah.
Starr Koplow: It’s like a glove.
Jonathan D’Agostino: It can be relationship.
Starr Koplow: If the two of you don’t fit it’s not going to ever work. You’re not going to ever find them what they want.
Dana Walker: Right.
Starr Koplow: And then they will never be happy with you, and that’s the most important thing. You have to get the line of communication open first and be able to have a relationship together for it to work.
Jonathan D’Agostino: It’s going to be relations because it could last a month or could it last.
Dana Walker: It last a lifetime.
Starr Koplow: But you want them to send your referrals, so you want to do the right thing for them because it’s not just selling you have.
Jonathan D’Agostino: That all about service, right?
Starr Koplow: That’s it. It’s service. It selling you a house that you are so happy with and too happy with me so you’re going to tell your friend, you’ve got to use them and make the best.
Jonathan D’Agostino: That’s will make the world go round, right?
Dana Walker: Yes, that’s all.
Jonathan D’Agostino: I agree, 100%.
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