Small Business Solutions - Useful Phone Features
Summer Knowles: Hi, I’m Summer Knowles of SBTV.com and today we’re going to be talking about Smart Phones and how we can introduce two very important things and two business owner’s wife, simplicity and more importantly productivity. Now joining us right now is Dave Takushi with Wireless Toyz, hi how are you?
Dave Takushi: I’m good, thanks.
Summer Knowles: Good so we were talking and you were saying that productivity is a good thing obviously but if you don’t know how to use the Smart Phone it can be a problem in productivity can actually go down talk about that.
Dave Takushi: Yeah I mean it’s a scenario where our boss goes out, business owner go out they buy a new phone, they buy the fanciest, greatest, latest phone but they don’t know how to use it and next thing you know they’re having more problems. They are spending lot of time to figuring it out, sometimes the hand of this system. Figure this out and show me how to use it. So you don’t how to use it can definitely hurt your productivity. You’re spending too much time to learn how to use your phone rather than how your phone can help you to be more productive to get more things done, maybe free up more times that you got more personal time. Not spending all your time working.
Summer Knowles: All right we’ll discuss some of those features that are going to help free a lot of times.
Dave Takushi: Okay and like one of the most important features on the Smart Phone and this is a Palm Treo that we used with sprite right now is that has a counter of functionality. So you can keep track of all of the items that you have to get done throughout the week, the different appointments that you might have. “Hey, tomorrow I need to be at this place and kind of customer meeting. You know Friday I’ve got this meeting” so that when you’re out and about and you’re out of the office somebody calls you up maybe it’s and important customer, I’d like to meet with you tomorrow. You can look at your calendar, you can see, “Hey I’m open tomorrow at 9:00 and we’re already in the end of the calendar and not have to worry about then getting busy with other things, going back to the office and wait, a second what time was the meeting suppose to be or just missing it completely because you got distracted with other things.
Summer Knowles: Now having it in your calendar is great but is there some type of alert that can remind you maybe in hour to before that hey not only is in the calendar but you have to get there.
Dave Takushi: Yes, there definitely is. You can have it write in the alerts that you can do and you can set up how soon you want to be alerted. You want to be alerted 15 minutes before and you want to be alerted an hour and a day before, how much notice do you need or do you not want any alert at all so you can customize and you can change all of those things in there but it will definitely alert you as my phone is alerting me now of different times that I need to get done.
Summer Knowles: Okay so what about the notepad?
Dave Takushi: Okay there are varieties of different notes taking capabilities that you can do on it. With this one this has and I can go down to memos down here and let’s see how it if I look at the phone a little bit better and there’s different notes that I have in here and these are notes that I took during meetings at times or just where there’s a list of items that I want to remember.
So this helps me in huge amounts that I'm up and about. What was it that I wanted to talk to this person about? Well, I’ve got to note about it or what is the address of this place. I can put different notes down in there or in a meeting and there’s a lot of important information I can put down there and one of the great things too is that when you have a Smart Phone you can take that phone and it usually comes with a cable, it comes with software so then you can then plug it into your laptop, your desktop computer and back it up so that it’s not just on your phone but it’s on your computer also.
Summer Knowles: Now we’ve got a lot of business owners who are on the go so if they’re on the part and it is just all of the center remember or and I am suppose to this later, worst memo do you have one of those?
Dave Takushi: Yes, you can do worst memos in there as you can have a voice memo it’s a lot safer than always done point at your phone and you’re just trying this to type have been here and why do I’ve been here and I’ve been set of voice memo is a great feature. You can play your voice memos later or there’s something that’s going on you just want to record for one reason you can do that also.
Summer Knowles: Now hopefully this doesn’t happen but if you are doing that and it caused an accident. You’ve got the photo on there as well and the video talk about those features and business owners can use those.
Dave Takushi: That’s probably one of that scenario that you don’t want that to ever happen, of course. You don’t want to have to use it for that reason but if it does you can take a photo of that. There are other people that are in different interior designer maybe. Once you take a photo of the finish project they have and maybe they will take a photo the first time they come out before they do the design they could take a photo pictures of it and they’ve got it one and back of their office looking at it.
So those are some of the features there is or maybe if you’re at the seminar and there’s a presentation going on and you really want to hear certain parts of it you can actually do video also so you can take a video clip of that presentation and then play it back a little bit later.
Summer Knowles: So you don’t have actually to say no or anything.
Dave Takushi: Exactly a lot of easier ways in order to do things when you’ve got a good Smart Phone that allows you to be more productive so that you can get more done rather than spending time for that. That will help customers on a daily basis that will come in. It will help and pick out the phone that’s best for them because of the variety of options that are available and we’ll show them how to use it so that they come in the first day or they bought yesterday. They want to come back today. They want to come back in a week, come back in a regular basis and we’ll show him how to use it so that they can be more productive and it doesn’t have to get it in the way but that is a problem that we see sometimes is I don’t want to switch to a new phone I have to learn everything.
It can be easier to rising phones that are easy to learn and we have that with our process.
Summer Knowles: Okay and one last question. So for the business owners that are trying to get acquainted with their phone, how much time should they expect to spend initially getting acquainted with it? That’s why I can fit to go.
Dave Takushi: It depends on the person and how they are as well as what phone they get. We can get accustomed up and going to as low as 15 minutes so that they can at least make call, receive calls and know how to do it everything that they could do with their own phone. When it comes to setting up email we might want to spend 20 minutes and half an hour to do get their email set up form. We will show them how to check their email or how to delete an email, how to reply to an email, to use the calendar so and we can do some of that faces or we can do it all at once depending on the person what is easier for them.
Summer Knowles: Okay, all right. Thank you very much.
Dave Takushi: Thank you.
Summer Knowles: All right and we will have all of that information on our website right here on SBTV.com where small business is our only business.
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