[Music playing]
Male: Gray Lock Associates presents, the art of coaching in business with Dr. Gary Shoeman, featuring Jack Nicklaus, Herb Kelleher, Sarah Nash, Keith Lockhart, Lenny Wilkens, Jim Flick and Mercedes Ellington. And now, Dr. Gary Schuman, President of Gray Lock Associates.
Dr. Gary Schuman: In working as a consultant for over 15 years, I discovered that coaching is the most powerful tool managers have to improve individual and team performance.
Jack Nicklaus: Do you really are a good coach, you would not be afraid of teaching somebody all that you know and hope that they will get better.
Herb Kelleher: Coaching has to emanate from the heart rather than the head. And that people readily recognize the difference between the two.
Dr. Gary Schuman: Coaching is what you do as a leader to continually help your people improve their skills and abilities.
Sarah Nash: The best way to get the most out of coaching is to have the person being coached and the coach have extremely close relationship.
Lenny Wilkens: I tell my players, I will stay there all day and work with them. I have nowhere to go. This is my job.
Dr. Gary Schuman: While the promise of coaching can sound great in theory, the art is not how you do it. Recently, I interviewed seven extraordinarily people. This video is their how to story about what it takes to coach successfully at work. Let us begin with the definition of coaching. What is coaching?
Male: What is coaching?
Jim Flick: To me coaching is helping the person gain the very best from the skills that they have inside themselves and are capable of potentially of reaching. So think all of us are coaches in some nature; whether we are parenting or whether we are in the business market place, wherever we are, we are coaching people who are under us. Yet we are still being coached by people who are above us.
Herb Kelleher: If you want the definition of great coaches, I think it is less set of skills that it is a set of attitudes personally. And I regard the word coaching is really focusing more on leadership rather than specific techniques.
Mercedes Ellington: It is having a clear vision. It is creating the feeling of trust. It is being a great communicator and you must be completely optimistic
Keith Lockhart: The conductor is the facilitator and the conductors first and foremost job is to make the job of everyone under him smooth as clock-work, easy. And the very best thing you can hope for as a conductor is to elicit the best individual performances out of all those people that who are working for you.
Jack Nicklaus: To me, a coach is not necessarily somebody that teaches you how to do something but is somebody who takes interest in you, spends time with you, somebody who enjoys spending time, somebody who has confidence, somebody who gives keeps your interest in case you are interesting and whatever you are doing.
Herb Kelleher: If you are just disposing it as an intellectual exercise they would not respond to it very well. Coaching has to emanate from the heart rather than the head. And people readily recognize the difference between the two.
Mercedes Ellington: It is having a clear vision. It is creating the feeling of trust. It is being a great communicator and you must be completely optimistic.
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