Female Speaker: In office?
Speaker: Would you just step in to my office please?
Female Speaker: Now Roy --
Speaker: Yes dear.
Female Speaker: What do you do here?
Speaker: I am head of security/concierge/reader/ombudsman/a bit of whatever they need.
Female Speaker: And you are the first face people see when they walk into St. Vincent's Comprehensive Cancer Center, correctamundo?
Speaker: Correctamundo.
Female Speaker: And you are such a joy and you make everybody smile, so I just wonder to say, hey, Roy! Just like thank you for being you.
Speaker: Well, I thank you so much. It's people like you that make me a better person.
Female Speaker: You are so sweet. Well, it's just like the concierge service at St. Vincent's. I think that's kind of great.
Speaker: It works for me.
Female Speaker: Yeah, well you are great. So, thank you Roy.
Speaker: And thank you my dear.
Female Speaker: And how long have you been working here?
Speaker: Nine years. Since we opened. 1999.
Female Speaker: Nine years, wow! 1999?
Speaker: Yeah.
Female Speaker: Well, thanks again and have a great day.
Speaker: You too.
Female Speaker: And how many people have come in here, a lot?
Speaker: Oh! My.
Female Speaker: Are you telling everybody about this?
Speaker: We are talking about thousands, oh! You mean for today?
Female Speaker: Yeah.
Speaker: Everyone that comes through, I tell them.
Female Speaker: You tell them. You have to do it, right?
Speaker: Yes.
Female Speaker: Well, I am in the right direction.
Speaker: Yeah, I do pointing in the right direction.
Female Speaker: Are you telling them to get their boobs twist?
Speaker: I am even offering to do it for them but they say, they will let the Tena (ph) do it.
Female Speaker: Nice Roy.
Speaker: You are welcome.
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