VideoSection

Frequently Asked Questions

• Do I have to login in order to use 5min Media's products?

  You don't have to login in order to use 5min Media's products. If you are a 5min Media Partner - you should login prior to creating or customizing your VideoSection, so that your Syndicator identification number (SID) will be included in the code and video views generated from this product will be attributed to your account.

• I am currently partnered with 5min Media - where can I add my SID to the code so that it is linked to my 5min account?

  If you are an existing partner, you should login, and we will insert your Syndicator ID (SID) automatically into the code. Your SID is your Syndicator ID number; it is a unique number that we assign to each syndication partner in order for us to be able to track your views and revenues accurately. Video views from this product will be automatically counted to your account.

• How do I sign up?

  Registering to 5min is a simple 2-step process - we've made it as easy as possible!
  1. Simply click on Join Now at the top of the 5min homepage and fill out our sign-up form.
  2. A validation email will be sent to the email address you provided, so be sure to enter a valid email address. If you don't receive a validation email within 10 minutes, remember to check your junk mail folders. This would also be a good time to add 5min Media to your list of trusted senders, so that you don't miss out on any important updates or information regarding your account. Once you've received the validation email, click on the link inside it and you're good to go.
  
  If you are a 5min Media partner, your 5min login information is sent to you by your account manager once your 5min implementation has been approved and activated for your account. If you forget your login information or if you require any assistance, please email your account manager or partners@5min.com.
  

• How do I embed a product from 5min Media on my website?

  To embed 5min Media's products in your website, just copy the generated code from the "Grab Code" box, and paste the embed code into your website. That's all there is to it - adding videos to your pages within minutes.

• Who should I contact if I have questions regarding 5min implementation on my website?

  If you have any questions about your 5min implementation or any of 5min's products, please email us at partners@5min.com or contact your account manager.

• How do I select which videos to present on my site?

  5min Media's proprietary VideoSeed semantic technology powers efficient, easy implementation of 5min Media's Syndication offering, helping bring the Video Everywhere vision to life across virtually any site. VideoSeed contextually matches the most relevant videos from the 5min library to your website's existing textual content.
  You can also select to present Featured Videos, curated by our programming team: 5min Media's editors screen and hand-pick videos on a daily basis, in order to identify high-quality videos from a long list of premium providers. You get the best of 5min Media's huge library, providing your audience with videos that will keep them engaged and coming back for more!

• There are many video platforms on the internet. What's so special about 5min Media?

  5min Media is the leading syndication platform for broadband instructional, knowledge and lifestyle videos. Our library includes tens of thousands of videos across 20 categories and 140 subcategories, which are professionally produced and brand-safe.
  5min Media features content from some of the world's largest media companies as well as the most innovative independent producers. Video recipes, yoga and fitness routines, tech tutorials, DIY projects for home and garden, health videos on specific conditions, beauty and fashion tips, video game walk-throughs and much more.

• Are users engaged by 5min Media's videos?

  Our products already exist on a vast amount of pages across the web, and click-through-rates vary. The rate is mainly affected by the placement location of our products on your pages. Higher placements receive significantly better engagement. By using 5min Media's VideoSection, you add safe, interesting, contextually relevant video to your content offering, and your audience is sure to receive added value.

• Can I generate revenue through video views using VideoSection?

  Currently, in order to qualify as a 5min Media Partner, we require that you have over 50,000 monthly page-views in the US. If you meet this requirement, please apply here or contact us for more information.

• Can I change my 5min password?

  Once you have your login information and you login to 5min.com, you will be able to change your password at any time on your 5min account panel.

• Why do users sometimes get an "Oops, Video Blocked" message on 5min Media's player?

  While the majority of our video content can be viewed globally, there is a very small portion that cannot be viewed outside of the U.S. due to rights and licensing restrictions. This message will appear when one of these videos are accessed from a non-U.S. IP address. Please talk to your account manager or email partners@5min.com about how to identify these content items and find the best solution for your viewers.

• Contact Us

  For further questions, recommendations or assistance, please contact us:

  • For feedback: feedback@5min.com
  • For customer support: support@5min.com
  • For partnerships and proposals: bizdev@5min.com
  • For media and press inquiries: pr@5min.com
  • For advertising: ads@5min.com

  • For technical questions, please provide as much detail as possible, including:

    1. Your username.
    2. What you were trying to do and the URL that you were using.
    3. What was the response that you received (include any error messages).